Shipping policy

Shipping Policy

Free standard shipping across the United States.

Made to order
Every Velske keepsake is engraved with your pet's name and dates just for you. We
prepare and engrave your order within 1–3 business days, then hand it off for
shipping.

Delivery time
Once dispatched, US orders typically arrive in about 2–3 weeks. You'll receive a
tracking link by email as soon as your order is on its way.

Where we ship
We currently ship across the United States.

Delays
Carriers or busy periods can occasionally add a little time. If your order seems
delayed, email us at hola@kumobox.cl and we'll look into it right away.

Questions?
Reach us any time at hola@kumobox.cl.